Help, Technical Support & Contact X-Rocker UK

Connectivity & CompatibilityManualsFAQs

The best way to get help is to use the contact form below, or to email our support directly. We check these daily and try to reply to all issues within 24 hours Monday to Friday, however please allow extra time for busier periods such as Christmas and Bank holidays.

If you have any issues regarding connectivity then please check our website at for more details. If you need to speak to support about an issue then please Email: and we will endeavour to respond as soon as possible.

We have an extensive amount of support information on X-Rocker set-up, Connection and Troubleshooting available on this website.


If you would like to get in touch, please use the following contact information:

When emailing us, you MUST INCLUDE the following:

  • Name
  • Email Address
  • Phone Number
  • X-Rocker Model / Reference Number
  • Your Issue (Connection/Technical/Faulty/Other)

Without this information we cannot give you the support you need!

Or simply use our X-Rocker Support Form
* indicates a required section


We are currently experiencing issues with our answer machine support, as such as are unable to answer to any messages left on our phone lines. If you are unable to get through to us then please refer to our email support for any queries.

Tel: 0118 907 0140 Mon-Fri 09:30-17:00
(Excl. Bank Holidays).

All information is sent secure and will never be shared with ANY other sources, you have our guarantee.

Please Note: We DO NOT reply to requests for free chairs for review or sponsorship. We are sorry for any inconvenience this may cause.

Head Office

X-Rocker c/o
Ace Casual Ltd
Unit 3, Millersdale Close
Euroway Trading Estate